Residents are advised that water discolouration may occur during this time but remains safe. It is not necessary to contact Northumbrian water if discoloured water is noticed and running the first mains fed tap in your home (typically the cold water tap in the kitchen) for up to 30 minutes is advised.
It is not recommended that washing machines and dish washers be used until water is running clear.
If you have a metered supply and you receive discoloured water during the course of this work, please call Northumbrian water on 0845 717 1100 as you can claim an allowance on your bill.
More info at https://www.nwl.co.uk/your-home/your-account/in-your-area/mains-cleaning.aspx
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