Hi Vic! Hope ye are keeping weel! Alan has answered your question very well!..thanks Alan!
Also welcome to Pegwoman,and thanks a lot for your kind advice..you are right,I AM too tolerant!!..that's my nature..I always give companies a lot of time and space..thinking..I am not their only customer!!...but...when I start to fight..I am like a lion!! ....and NCC will find out if they mess me about!!heh heh!!
Maybe I will try ringing them on Monday...my application will probably be "Lost"!!