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Full council meeting today and many people won’t be aware that all members have been told not to contact NCC officers directly. In fact we now have to submit any problems, concerns or suggestions we raise on behalf of residents to a generic email address which is supposed to be answered within 10 days.
 
I don’t feel that allows me to do my ‘job’ properly on behalf of my residents! In fact I think it’s a retrograde step taken by who I don’t know.
 
Now there might well be valid reasons behind this but as yet I haven’t been informed and even if my suspicions are correct then this really does interfere with the way I do this ‘job’.
 
I have quite a few ‘issues’ which residents have been onto me about and I have expressed them directly to the responsible officers but it seems I haven’t had the normal relies which always used to be the case. I can only assume they have been told not to reply to any member questions either?
 
This isn’t going to work and the Independent Group, which I’m now part of within NCC, is fighting this, what seems to me at least, to be an irrational decision!
I like to get back to any of my residents who contact me as soon as possible with a reply to their concerns but this is seriously hampering that!
 
There are other wholesale changes going through which again need to be challenged but the above is the main bone of contention for me!

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