I`m suprised you even know that NPower have tried to increase your Direct Debits..normally they just help themselves without any knowledge of it happening! And i`m also doing their job for them, i`m forever having to write numbers down, constantly check usage and see if it`s adding up correctly, i`m always having to watch my back with them..they should be investigated. There`s so much on the internet about their sly ways..it has to be illegal. Looks like there might be investigations going to happen with the energy companys..about time too. http://www.consumeractiongroup.co.uk/forum...tml#post1837937